Guts and Glory Tennis triple checks each order before it is shipped to make sure it is always accurately filled. If your order is incorrect, we will credit you with all original shipping costs, plus all shipping costs necessary to exchange or resend items to you. Same day shipping on all orders received prior to 11:00 a.m. EST. 24-hour shipping guaranteed, when same-day shipping is not possible. If for any reason your order is unable to be immediately fulfilled, you will be contacted via email explaining the delay and reviewing your options. You select your preferred shipping option. We ship using Priority Mail through the United States Postal Service as well as FEDEX Ground. Currently we only ship to customers in the continental United States.